Return Policy

 

 

    RETURNS & EXCHANGES

    *Please email info@shopbearaccessories for return form to print and fill out

     

    Return/Exchange Instructions

     

    Please read the following instructions carefully as we would like to make your exchange/return process as smooth as possible! 

    • All shipments must be sent back within 7 days of receiving the order. 
    • We do not cover the cost of sending back a return/exchange and original shipping paid cannot be refunded.
    • Shipments sent from outside of Canada must be processed by the country's postal service only as “ Canadian goods returning back to Canada” to avoid customs/duties charges.
    • All international parcels processed incorrectly with a customs/duties charge will be rejected and returned to the customer.
    • Shipments from the US MUST be sent back with the United States Postal Service (USPS) ONLY.
    • If any of these instructions are unclear please reach out to us at beautifulboutique@rogers.com
    • Once we receive your exchange it may take up to 3-5 business days to for you to receive a comfirmation email with a store credit code
    • Store credit codes do not expire but can only be used once and cannot be replaced


    To return a purchase, your items must meet the following conditions:

    • Be returned within 7 days of your delivery date
    • Be in its original, unused, and unaltered  condition. We reserve the right to reject any returns/exchanges that have perfume/scent of any kind, makeup/deodorant stains or is dirtied in any way.
    • Be returned with original tags, packaging and unaltered with.
    • Items purchased with promo-code or on sale cannot be returned

     

    For further inquiries please contact info@shopbearaccessories.com